RSS Difference #4: EVERYONE AS EQUALS – We believe in treating others how we would want to be treated. We are committed to respect and hospitality for our client partners, our cherished employees, and the community we serve, together.

From the moment you walk through the front door, clients are welcomed with warmth and hospitality.  Our agency’s value system dictates that we treat clients, and the broader community as our own. We truly care about each and every person who visits our agency.  This starts with our team, who considers each other like family.

We care for and support our RSS team. When they arrive at our office, we want them to feel valued, appreciated and known. We offer comprehensive benefits including fully paid employee medical, dental, vision, life and disability plans. We provide a contributing 401k plan, paid holidays and vacation. We also initiated an agency Wellness program in 2018 which includes monthly in-office meetings, meal planning, nutritional support, exercise guidance and online support with our own dedicated personal trainer.

At RSS we encourage our team to continue their education and commitment to the industry by providing opportunities for ongoing education, seminars, networking and events. It’s important to us that our team grows and develops both professionally and personally. We also have an open-door policy and encourage dialogue and discussion between our entire team and ourselves.

  “I grew up with the core values that working hard, and family are important. And Aaron and Sara have shown that. They’re like extended family.”—Dena Brown

 

“Aaron is like my counselor. I came here intending to just do my work and get out. But ended up befriending a bunch of people.” —Michelle McDonald

 

“Aaron is really, really good at reading people. It was an awesome feeling {when I first came to RSS}. He made me feel really good after being stuck for so long. He was confident in me.” —Stephanie Gonzales

‘Everyone as Equals’ extends beyond our agency’s doors, as well. Service and generosity are a cornerstone of the RSS value system. At RSS, the Golden Rule value system is not a “nice to have”/”do good” initiative adopted to attract business. It’s the heart of who we are as people and, therefore, the heart of RSS as an agency.

We care not only about our clients and team, but the community and world around us. We support our local community and beyond in order to attempt to better the lives of others. We are involved with numerous charities and organizations that benefit those around us locally and globally.  In fact, almost five years ago we implemented numerous ways for our agency to “give back”, volunteer and to donate to those around us. Our value system led us to create a referral program that financially supports four different non-profits throughout the year.  We also look forward to the three or four days a year when we close our office to allow our team to volunteer together.  

Our clients appreciate our efforts as well.

RSS is an exceptional team of professionals – knowledgeable, kind, consistent, and quick to reply. I especially value their integrity. It is not only their professionalism that commends them, but their personable way of going the extra mile for clients and for the community. They are a marvelous group and I’m grateful to have them as my insurance brokers!” -Lancia Smith

 

“The expertise, personal service and attention to detail that we receive from RSS Insurance is phenomenal! You feel like you are getting the expertise from a huge firm, but the personal service and quick response makes you feel like you are their only client. They dedicate their time to their profession and to their community—which is congruent to what we value here at our company.” -Christie Harding

 

Simply put, RSS believes that you treat people how you would want to be treated, with honesty, kindness, respect, and compassion. We are proud to have created an agency culture built on values and driven by care. We look forward to the coming years and sharing of ourselves and our resources, be it knowledge, care, time or finances. We welcome you to become part of the RSS family and discover RSS Difference #4: Everyone as Equals.